| Need a FireWeb account | |
| Forgot your FireWeb Password | |
| Having issues with your FireWeb account
eg. Forgot your username or having issues logging in. |
For more information on FireWeb, click here.
For more information on How to Reset your FireWeb Password.
FFMVic Service Desk Portal Account (Atlassian)
The FFM Support Portal (FFMVic Service Desk) is used to raise a request, apply for access and permissions, and log issues related to FFMVic applications (FireWeb, Tarnook, eMap, etc.), and other applications we support, such as Conservation Regulator applications and DEECA JourneyMate.
| Your account for the FFMVic service desk portal is independent of your other accounts. If you have never used the FFMVic Service Desk, you will need to register for a new account, as it is not automatic, nor is it linked to your FireWeb account. |  |
Forgot your FFMVic Service Desk password?
| Simply enter your email anyway and click "Next", then you'll be able to click "Forgot your password?" at the bottom of the prompt.
Note, this is your Atlassian account not your FireWeb account. |
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| If you have an Atlassian account, you will need to complete a couple more steps. |  |
| Follows the prompt at the bottom 'Can't log in?' |  |
| And click 'Send recovery link', then follow the prompts sent to your inbox. |  |